Abbi Kirsten from https://www.abbikirstencollections.com/ sent me an email on January 29th, 2020 and I was surprised to find that it was super helpful information. So I am passing this info along to you the email that was sent me. (If you want to follow her link is below)
If you are among those who love and use a Cricut machine or are planning to own one in the future then this blog is for you.
It seems many crafters in the Cricut world are panicking because of the new Cricut Design Space download switching to the offline desktop app on January 30th, 2020.
I am here to put your mind at
ease. Below are the
most FAQs and even some troubleshooting help that can aid you in an easier
The biggest question about
the Design Space change is why? If you are happy with your program why does it
have to change?
Well, Design Space may be
great now online but Cricut wants to ensure it continues to be great for many
years! Moving their
platform to offline will allow them to enhance user experience in a way that
they can’t do when they are tied to content web browser updates and systems
that may not support the functions they wish to roll out.
one huge benefit of this is that Design Space will also auto-update for you!
know some of you are HIGHLY skeptical and maybe even frustrated right now. I
PROMISE you it will all be okay and you will likely be very grateful for this
change down the road. Let’s look at some other common questions about the new
Cricut Design Space download.
Is the new offline app free?
Yes, absolutely. Cricut
software has always been free and will continue to remain cost-free.
How do I install the Cricut Design Space
Download for Desktop?
Good question! If you haven’t already done this you can install the desktop app right here. (note: This will only work for Windows 10 and higher) You can easily follow the prompts to have the program installed in a couple of minutes.
Which computer is the Cricut Design Space
download compatible with?
Cricut Design Space works for Windows 10 (and higher) and Mac computers. It DOES NOT work with Google Chromebook.
Users – Make sure your software is updated to Windows 10 so the new
app can be successfully installed and run smoothly.
Users – make sure your software is also up-to-date
What will happen to my app on my iPad, iPhone
or Android device?
Absolutely nothing! Here’s
the funny part that most Cricut users are not aware of. The app for mobile
devices is already offline! In other words, they are basically making desktop
users match the same software as mobile device users.
What will happen to my Cricut Access
Nothing at all. Your Cricut
Access AND any images you have purchased will automatically be transferred to
the new app. Easy peasy – nothing you have to do.
What happens to my saved projects?
You guessed it..nothing! The
saved project will also seamlessly redirect to the new desktop app.
Can I continue to use the online version?
After January 29th, 2020 the
online version will automatically redirect you to the new offline desktop app.
How do I download Image Files for Offline Use?
If you ever want to use
images when you are not connected to Wifi then select an image and click
download in the far left corner. Once it has been successfully saved for
offline use you can load, edit and cut the image without internet access!
Why is my app running so slow? Why doesn’t the
app load at all?
I am apart of more than 50
Cricut Facebook groups and run one myself (JOIN HERE!) and my
newsfeed is constantly flooded with complaints about this change to the Cricut
It’s totally understandable
that when something isn’t working for you frustration will set in. But the good
news is there is help!
If you are someone who is
experiencing issues such as the app not opening or running very slow the very
first thing you need to do is make sure you have the latest version of software on your
Windows or Mac computer. For 99% of people, this is the problem and can be
if you have already updated your software and are still having issues then I
recommend uninstalling and re-installing the software after you updated your
also need to be sure that you have at least a 2G of space free on your hard
What if I did all that?
If you have checked the boxes
above and still experience issues, then please contact Cricut Member Care here. They are
awesome about helping!
Inside the new desktop app,
they also have a help bubble at the bottom left-hand side. This helps you
easily communicate what your issue is by selecting a subject, category and they
even allow you to draw on the screen to point of specific problems!
My screen is blank when I load the app
According to Cricut, this can
be resolved by clearing your cache and relaunching the app.
Design Space is running slow
Cricut suggests performing a
“force-reload” if this occurs. Do this by selecting View > force-reload.
I can’t see all my projects or images?
In the event that images seem
to be missing, close the app and relaunch it after you have checked that the
internet connection is working. Until an image is saved for offline use the
internet is still required to load images saved from the cloud. Remember to watch
this video to see how to save your projects/images for offline use!